Slideshow

Delivery & Returns

Shipping and Returns

1. Pricing

2. Ordering

3. Payment

4. Processing

5. Shipping

6. Warranty

7.Returns Policy

1. PRICING

All prices quoted are in Singapore Dollars. WWW.LESPRECIEUX.COM reserves the right to adjust prices without prior notice.

2. ORDERING

Our online store is operational 24/7. This means that you may place and pay for your order any time, any day of the week.

3. PAYMENT

We accept payments by cash, cheques, cashier orders, telegraphic/fund transfer, all major credit cards via  and also Paypal accounts.

An invoice from Les Precieux Pte Ltd and payment advice from Paypal will be automatically generated and sent to your email account as proof of purchase.

4. PROCESSING

Orders will be processed for delivery Monday – Friday, 0900 – 1800, Singapore Time.

Do allow 1-2 working days upon your purchase for order to be processed.

5. SHIPPING

Shipping within Singapore:

  • We offer free local shipping via Fedex Singapore for all items purchased online with full insurance coverage.
  • Do allow 1-2 working days upon your purchase for order to be processed, and another 2-3 working days for the delivery to reach you, unless otherwise stated.

International Shipping: Outside Singapore

  • We offer free International shipping via Fedex Singapore for all items purchased online with full insurance coverage.
  • Do allow 1-2 working days upon your purchase for order to be processed, and another 5-7 working days for the delivery to reach you, unless otherwise stated.
  • International customers will be responsible for any additional taxes/levies incurred, subjected to the import and export rules and regulations of each individual country.

Please Contact us at customerservice@lesprecieux.com should you require any further assistance.

6. WARRANTY

Contact us at enquiry@LesPrecieux com with relevant product if your product is still within the 1 year warranty period.

7. RETURNS POLICY

If you are not satisfied with your purchase, and would like to return it for a full refund, kindly send in your return request to customerservice@lesprecieux com within 30 calendar days upon receipt of item(s).

Additional shipping charges for the exchange will be borne by the customer.

All refunds will be in credits for use at Les Precieux Pte Ltd.

Les Precieux Pte Ltd will not be liable for any damage caused to the product(s) in the course of delivery by any event or circumstance out of our control.

All product(s) are checked by us before order packaging and delivery. However, if you receive a defective item, kindly contact us at customerservice@lesprecieux.com within 3 working days.

Products that have been used will not be eligible for returns/refunds/exchanges, unless otherwise stated.